When one site or channel slips, the whole business feels it.
Who it's for
Brands and multi-site operators across luxury, fashion, beauty, food, hospitality, leisure, wellness and lifestyle. Usually you're planning growth, opening somewhere new, or trying to work out why some sites do better than others.
How we work with you
STRATEGY & BUSINESS SUPPORT
On the ground. In the boardroom. With your teams.
Every project is led by Sophie, with the right specialists brought in for the brief. After a first call, you get a short proposal with scope, timings and price.
Strategy.
Growth plans, new markets and new sites, and getting to the bottom of what’s holding performance back. Scoped around what the business needs.
Board and director level.
A senior outside view for your leadership team and board, supporting decision making and knowledge sharing from the brand side and the landlord side.
Support for your teams.
An outside eye for head office, store and area managers. Site visits, store audits, team sessions and ongoing support on what's changing on the shop floor and what to do about it.
Talks and hosting.
Keynotes, panels and hosting for conferences and away days.
Who you'll be working with
Every project is led by Sophie, from the first conversation to the final report.
For bigger briefs, we bring in specialists for the job: researchers, strategists, creatives and sector experts. You get one lead who knows your business, and the right people around her.
"I've spent 20+ years on both sides of the industry, running shops and head office teams, then working landlord side. I know the pressures and the conversations on each side."
SOPHIE EGLIN, FOUNDER
Let's talk.
Tell us a little about your brand and what you need, and we'll take it from there.