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FAQ's
We’re a London agency for retail, hospitality and lifestyle brands and founders. Sometimes that’s strategy and coaching, sometimes it’s a consultancy project, a talk or a workshop for your team. We also run business support for landlords and councils. Founded and led by Sophie, with 20+ years on the brand side and the landlord side. For bigger briefs, we bring our specialist team in for the job.
Founders: we work with you 1:1 to get clear on what to focus on and keep things moving. Start with a single call, or have us on hand every month. See the Founders page. Brands and multi-site operators: we take on consultancy projects shaped around what the business needs, whether that’s planning growth or working out what’s holding performance back. See the Brands page.
Landlords and councils: business support programmes and workshops for the businesses in your places, plus advice on high street strategy. See the Landlords page.
Events and teams: talks, workshops and team sessions that leave people knowing what to do next. See the Partnerships page.
Retail, hospitality and lifestyle businesses of all sizes, including established brands. We also work with landlords and councils on the businesses in their places.
Yes. Sophie’s worked on the brand side across luxury, fashion, beauty, food and hospitality, on the shop floor and in head office, so we know how big brands run. Brands can bring us in for a consultancy project, a team session or a talk.
Both. Typically our Strategy Calls and the Sprint are held online. The Strategy Session is in person in London and Consultancy, team sessions and the Partnership can be either.
Need us to come to you? No problem, get in touch and we'd be happy to discuss options for arranging this.
The list is endless! But we'll share a few!It’s hard to see your own business clearly when you’re running it every day. An outside view spots what you’ve stopped noticing and gives you someone to think out loud with. Most people come away with fewer things on their list and more confidence in the ones that are left.
Honestly? That’s down to you. We’ll give you a clear plan and someone in your corner, but the results come from the work and energy you put in.
You don’t need to wait for a crisis. You just need a moment of honesty that something needs to shift. Usually that’s when the business is growing faster than you can think, or a decision’s been sitting on your desk too long.
We’ve worked inside the industries we advise, on the brand side and the landlord side, so the advice comes from doing it. You get clear thinking and practical next steps. No corporate BS, no 60-page reports.
No. Start with a one-off Strategy Call or Session. The Sprint is six weeks, and the Partnership is rolling, month to month. Consultancy projects run for as long as the brief needs
Most of the people we work with are already trading, but you don’t need to be big. If you’re early on, ambitious, and have a growth mindset, we’ll help you get the foundations of your business right.
Founders: book a Strategy Call, or look at the Founders page to see which option fits. Brands and teams: Talk to us about your project.Events: get in touch through the Partnerships page. Landlords and councils: use the Landlords page.
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