The market moves fast. Customer habits shift, costs climb, expectations rise.
We help you stay ahead - refining what works, fixing what doesn’t, and building the structure you need to grow with confidence.
We're a London-based business strategy, advice and coaching partner for retail, hospitality and lifestyle businesses - and the places they call home.
We help founders, business owners, teams and operators (like you) evolve with clarity and confidence. Growing what works, elevating what doesn't, and getting you ready for what's next.
Grounded in real experience from within the retail and hospitality industries - and human in how we work.
The Growth & Support Partner You've Been Looking For
Every partnership starts with a proper conversation. We listen, explore what's actually going on, and work with you to build strategies that are practical and commercially sound. We guide you through each step - helping you and your business move forward with clarity and confidence.
Our experience spans both sides of the industry - running brands and advising landlords shaping modern destinations.
This gives us a unique perspective on what really happens on the ground: the daily realities, performance drivers, and the nuances and challenges in between.
Helping brands and places perform at their best
We help good businesses grow with clarity and confidence - refining what works, fixing what doesn’t and building structure that lasts.
Sharpen your offer, smooth out the way you work, and strengthen performance - without losing the soul of your business.
Strengthen tenant performance, build genuine collaboration, and shape destinations that thrive - commercially and culturally.
Whether you need a fresh start, a bit more clarity, or someone to bounce ideas off, we're here. Strategy and coaching that helps you and your business grow with confidence.
Here’s what our clients say about working with Market & Me
she managed to save both my business… and me.
Tiago, Structured PM
Sophie absolutely nailed it when it comes to emotional intelligence and branding, and I don’t say that lightly.
If you want someone who’ll ask the hard questions, cut through the noise, and actually help you sort your business out, Sophie is your person. I wouldn't hesitate to work with her again.
In less than 10 minutes, she managed to save both my business… and me.
Fast forward: Structured PM has finally found its footing. We hit our first anniversary on 15th May, and things are properly taking off.
We saw a 15% year-on-year profit increase, despite reducing over 350 labour hours and higher expenses.
Lee, Move_Ments
Sophie has been absolutely brilliant. As our business grows, Market & Me has been our guiding light! With Sophie’s laid-back yet focused approach and an endless supply of resources, we’ve seen significant improvements in a short time.
Here’s how Market & Me has impacted the business and me personally:
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Branding & Digital Presence: Our webpage and Google reviews have brought in several bookings.
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Structured Working Week: We’ve defined and stuck to clear service days and times.
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Team Growth: We’ve expanded from 1 full-time staff member to 3 part-timers and 1 full-time, with our self-employed porters growing from 2 to 5.
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Automation: Our systems and workflows are now fully automated, streamlining service delivery and improving efficiency.
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Financials: We saw a 15% year-on-year profit increase, despite reducing over 350 labour hours and higher expenses.
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Personal Development: I’m more present in my life-exercising regularly, managing family better, and reading 23 books last year!
She nurtures your values and priorities, so you keep growing as your unique self, not a generic version of your original idea.
Polina, Mean Fit Foxes
Whether you are just starting up and need help navigating your marketing efforts or have been running your business for a while and are looking to refocus and simplify your strategy - working with Sophie and Market & Me will give you total clarity and save a lot of time!
Every business needs regular fresh eye check ups and a boost of ideas to help keep moving in the right direction.
I absolutely love the objectivity and skilful guidance that Sophie gives you. She nurtures your values and priorities, so you keep growing as your unique self, not a generic version of your original idea. On top of that she is such a fantastic trouble shooter, her input has been invaluable for me! Highly recommend.
Meet Our Founder
Market & Me was founded by Sophie after 20+ years working both sides of the retail and hospitality industry. She spent a decade running teams and businesses, then another decade working with landlords on strategy, performance and customer experience - while coaching business owners along the way. She understands what it takes to build a business and what it takes to make it work in the real world.
Trusted by...
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Get your business - and the people behind it - growing with clarity and confidence.
Book a free Discovery Call to talk through where you are, what’s next, and how we can help you get there.
A little clarity goes a long way.
If you like honest stories, useful lessons and a bit of encouragement along the way, this one’s for you.
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