What I talk about.
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What’s changing in retail and hospitality, and what to do about it
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Customer experience: why people come back, and why they don’t
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Growing a business without it running you into the ground
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Making the big decisions with more confidence
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Building a business that can run without you
Book me and…
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I’ll tailor the session to who’s in the room
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Your audience leaves knowing what to do on Monday
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You get real stories from the shop floor and the landlord side, told straight
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Big topics made simple, so your audience can take action right away
How we can work together
Speaker.
Keynotes and panels for conferences, networks and industry events.
Host. I’ll chair your panel, run your roundtable or keep the room going all day.
Team sessions. For head office, store and area managers: what’s changing on the shop floor and what to do about it. Conferences, offsites and away days.
Workshops and bootcamps. Hands-on sessions on pricing, footfall, windows, customer experience and brand. People roll their sleeves up and leave with a plan.
Programmes. Longer-term support for the independents in your area, run with your team. You get a report on what changed at the end.
"We worked with Sophie to help us host workshops for our small business community. She helped us deliver online workshops that were truly wonderful, she is such a great public speaker full of valuable knowledge. The Q&A was personally the best bit, Sophie has the ability to answer any question thrown at her with practical advice, knowledge, tips and more. Highly recommend booking Sophie for your events and coaching sessions." Becky, I Do Handmade
Got an event or project in mind?
Tell us a bit about it below, or email us at hello@marketandme.co.uk.