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​Get Expert Support for Your Retail, Hospitality or Lifestyle Business

Real‑world guidance from people who’ve actually run shops, cafés, restaurants and lifestyle brands - not consultants guessing from the sidelines. 

Get clarity on what matters most. A calm, focused space to talk through what's feeling heavy, confusing or stuck with someone who understands your industry.

In this session, you’ll get:

  • A clear understanding of what’s holding your business back

  • Thoughtful, tailored recommendations you can action straight away

  • Clarity on your priorities - what truly matters right now

  • Space to talk openly about the challenges you're facing

  • A sense of whether we’re the right partner for ongoing support
     

This isn’t a sales call. It’s an honest, grounded conversation designed to help you move forward.

Who it’s for:


If you’re in the thick of it and just need someone who gets it, you’re in the right place

  • Retail: Boutiques, independents, concept stores, DTC brands, ecommerce‑to‑store models

  • Hospitality: Cafés, restaurants, bakeries, bars, coffee shops, hybrid spaces, food retail brands

  • Lifestyle: Wellness, beauty, experiences, service-led brands, community‑focused spaces

It’s for you if:

  • You’re growing and want to make the right moves

  • You’re overwhelmed and need clarity

  • You’re facing operational or staffing challenges

  • You're planning your next site or new offering

  • You want support from someone who gets your world

  • You want clarity, not “consultant speak”

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"She managed to save both my business… and me."

- Tiago, Structured PM

In less than 10 minutes, she managed to save both my business and me. Fast forward: Structured PM has finally found its footing. If you want someone who'll ask the hard questions and actually help you sort your business out, Sophie is your person.
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What we help with:

Our work spans across strategy, operations, growth and clarity.

We can support you with:

  • Improving margins + profitability

  • Strengthening operations & fixing bottlenecks

  • Team structure, expectations & leadership

  • Footfall, conversion & customer experience

  • Scaling online + offline with confidence

  • Site selection + expansion planning

  • Omnichannel strategy that actually works

  • Prioritising your roadmap without the overwhelm

  • Understanding what’s working - and what isn’t
     

You don’t need to bring polished answers.
Just bring what’s challenging you.

Why work with us:

Most consultants haven’t actually run the kind of business you’re running.
We have.

Our experience includes:

  • 15+ years running retail, hospitality & lifestyle businesses

  • Strategy, operations, marketing + brand leadership roles

  • Landlord-side experience with Westfield & Places for London

  • Working with founders at every stage - from first store to scaling

  • A dual perspective: brand side + landlord side
     

We understand the realities, the margins, the stress, the decisions, the pace.
And we spot what others miss, whilst being human and intentional in how we work.

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Request a consultation

Complimentary for qualifying businesses

Tell us a little about your business

These questions help us prepare and make sure the session is genuinely valuable for you.

Are you actively looking for support to move forward?
Yes
No
Schedule an appointment
Mar - Apr 2026
SunMonTueWedThuFriSat
Week starting Sunday, March 29
Time zone: Coordinated Universal Time (UTC)Phone call
Saturday, Apr 4
10:00 AM - 11:00 AM
11:00 AM - 12:00 PM
12:00 PM - 1:00 PM
1:00 PM - 2:00 PM

Trusted by...

enterprise nation
grow london
the pop up club
london councils
upstairs department store members club
tottenham hotspur foundation
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