For Brands

1 to 1 Support for Business Owners

Running a business means carrying decisions that shape people, performance and long term direction. Some days move quickly, some feel more complex, and much of it sits with you.

1 to 1 support gives you the space to step back, speak openly and work through what actually needs attention without needing to tidy the details.

We work on the things that stay on your mind. The decisions you keep circling. The situations that feel heavier because they involve people or influence what comes next. This is space to make sense of what is happening and move toward a path that feels clearer and more manageable.

It becomes harder to see clearly when you are inside the day to day.

You are managing conversations, numbers, expectations and the parts of the business you don’t always speak about. Friends, family and team can support you, but they are still inside your world. Their view is influenced by their roles and their relationship with you.

Working with someone outside the business, who understands how businesses actually run, gives you distance. Things become easier to see. You can separate what matters from what is noise and make decisions with less pressure and more clarity.

It Was So Nice To Empty All My Confusion Out Of My Mind

"I had a very insightful session with Sophie to help my business grow. She asked me all the questions to point towards the right direction. It was so nice to empty all my confusion out of my mind and make space to see things clearly. Sophie has a natural gift to open up our potential and help me to explore my own needs and wants so that I can make right decisions with confidence. Thank you so much Sophie, I’m looking forward to seeing you at the next session."

Makiko, Bijin Therapy

Invaluable in helping us identify our business's key priorities.

"It was a pleasure working with Sophie! Her guidance was invaluable in helping us identify our business's key priorities. We developed a clear strategic plan with actionable next steps."

Amy, Rainbow Rocket Climbing Centre

The business went from potential closure to expansion in less than a year

"I worked with Sophie for several months which really helped focus the next steps of my business.

The support, guidance and cheerleading massively helped me and my business to be more focused, which led to substantia growth and opportunities."

Jacqui, Mojo Food & Drink

How We Work Together

Every business is different, and so is the pressure people carry behind the scenes. Before anything else, we get clear on what is happening in your world. What is working. What feels heavy. What you want to move towards.

From there, we shape the support around what will make the biggest difference. Sometimes that means moving through one decision that has been slowing everything else down. Sometimes it means stepping back and rebuilding the foundations so the business can grow without draining you. Sometimes it means steady support while things shift or expand.

The structure is there, but it is never rigid. It is built around your goals, your pace and the stage your business is in.

BOOK A DISCOVERY CALL

Ways We Can Work Together

Focused sessions
Short, concentrated sessions to move through a specific decision or challenge.

Strategy sessions or planning days
Dedicated time to step away from daily operations and work on direction, positioning or a specific shift in the business.

Sprints
Three or six month periods of structured deep work. We focus on the areas that will make the biggest difference to growth, stability or clarity. Sprints offer consistency, clear priorities and a practical plan you can carry forward once the work is complete.

Founder development
Longer term support focused on you as the founder, your role, your decision making and your energy.

In‑business time
Often the clearest insights come from seeing the business in motion. When it is helpful, we spend time in your space to understand how the day works, how people move through it and what is actually happening on the ground in the day-to-day.

Building Strong Business Foundations

A lot of growth comes from strengthening what sits underneath the day to day. This often includes:

direction and clarity
refining or simplifying your offer
pricing that works for the business
operational structure that supports growth
understanding what is sustainable for you
plans that match the stage of your business

Strong foundations create space for growth without overwhelm.

BOOK A DISCOVERY CALL

Who This Is For

1 to 1 support is for business owners who carry the weight of decisions, lead teams or operations, and want clear, grounded perspective on the things that shape how their business grows.

We work with founders across all sectors, with particular experience in retail, hospitality, leisure, lifestyle and service led businesses. What matters most is not the industry, but the responsibility you hold and your willingness to work on the things that will make the biggest difference.

What We Work On

This depends on what is happening in your world. It might include direction and positioning, refining your offer, team or culture questions, pricing decisions, planning a shift, choosing a location or navigating something sensitive that needs careful thought.

What You Can Expect

We focus on creating real progress in your business and in your role. Previous business owners have experienced:

Clearer direction and stronger decision making
Offers and pricing that support growth
A plan that feels realistic and achievable
More stability in the business
More confidence and less pressure in your role
Clarity on what matters most and where to focus
Smoother operations and fewer bottlenecks
Growth that feels structured, sustainable and manageable
Improved confidence as a business owner
Revenue growth and more time back for life outside the business

BOOK A DISCOVERY CALL

Why Us

With over 20 years working across retail, hospitality, customer experience and placemaking, we understand the realities of running and growing a business. Not the theory, but the day to day decisions, the pressure points and the parts that rarely get spoken about openly.

That experience helps us see what matters most. How to strengthen foundations, improve performance and create the kind of stability that supports growth. We work with you to make the business clearer, more resilient and easier to run.

We do this alongside you, not from the outside. The aim is always the same: a business that works better for you, your team and the people you serve.

Read the FAQ's

Who You’ll Be Working With

You’ll be working with Sophie, the founder of Market and Me. She has over twenty years’ experience working within and alongside businesses across retail, hospitality, leisure and service led spaces.

Her work combines operational experience, strategic thinking and a calm, steady way of cutting through noise. Most of the work happens through open conversation. You talk through what is happening, she helps you see the full picture and together you shape a plan that feels clear and workable.

This is 1 to 1 support from someone who understands what it takes to keep a business moving and growing in the real world.

Applying to Work Together

If you already know you want support, you can apply below.

For early stage questions or if you're not sure what you need yet, you can book a discovery call instead.

APPLY FOR COACHING

BOOK A DISCOVERY CALL

Dedicated time to step out of the day-to-day and work on your business, with structure, focus and direction.

We’ll look at what’s working, what’s not and where your biggest opportunities lie. Together, we’ll refine your strategy, strengthen your operations and bring clarity to your next stage of growth.

Expect practical support, grounded advice and accountability that helps you - and your business - move forward with confidence.

We saw a 2,000%+ return on our investment and more clarity than we’ve had in years

"Sophie has been absolutely brilliant. As our business grows, Market & Me has been our guiding light! With Sophie’s laid-back yet focused approach and an endless supply of resources, we’ve seen significant improvements in a short time.

Here’s how Market & Me has impacted the business and me personally:

Branding & Digital Presence: Our webpage and Google reviews have brought in several bookings.
Structured Working Week: We’ve defined and stuck to clear service days and times.
Team Growth: We’ve expanded from 1 full-time staff member to 3 part-timers and 1 full-time, with our self-employed porters growing from 2 to 5.
Automation: Our systems and workflows are now fully automated, streamlining service delivery and improving efficiency.
Financials: We saw a 15% year-on-year profit increase, despite reducing over 350 labour hours and higher expenses.
Personal Development: I’m more present in my life-exercising regularly, managing family better, and reading 23 books last year!"