What We Do
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We help you understand what's happening on the ground, support the people behind the businesses, and turn that insight into strategies that actually work across your estate.
Our Focus Areas
We help landlords and developers create places where businesses perform and people stay.
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Tenant Coaching & Advisory: hands-on business support to help tenants strengthen performance and stay commercially healthy.
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Tenant Development Programmes: focused growth support that builds capability, confidence and consistency across your portfolio.
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Destination Strategy & Activation: translating vision into activity that connects people, place and purpose.
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On-Site Audits & Reporting: practical insight from the ground up, turning what’s seen into what’s solved.
Because thriving tenants build thriving places.
Why Us
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Here's what makes us different: we've actually been on both sides of the industry.
We know what it's like to run and grow a business. To lead teams, build a brand, balance creativity with commercial reality.
And we know the landlord side too, having spent over a decade working within property, council and developer environments.
That means we speak both languages. We understand how to help founders perform better, and how to help landlords create the right conditions for them to do so.
We’ve been on both sides of the table - running brands and working inside landlord environments.
That means we understand the realities, speak both languages and know how to bridge the gap between business and place.
How We Work
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Every partnership starts with understanding your place. Its people, purpose and potential.
From there, we build tailored strategies and support programmes that deliver measurable outcomes: stronger tenant performance, higher retention, and a more vibrant, sustainable destination.
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We work collaboratively, in partnership with landlords and their tenants, bringing empathy, structure and commercial clarity to every conversation.
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Our Services
We work with landlords, developers and councils to strengthen tenant performance, improve place vitality and build long-term commercial resilience.
Our approach blends practical business insight with strategic thinking, helping you bridge the gap between ambition and on-the-ground performance. Each partnership is bespoke, but our work usually sits across four key areas:
Who you'll be working with
Sophie founded Market & Me after more than two decades working across retail, hospitality and place. From running sites on the shop floor to shaping large-scale destinations.
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Her career includes senior roles with Westfield and Transport for London, where she led on tenant performance, commercial strategy and customer experience across complex mixed-use environments. She’s also worked in partnership with local authorities, including Southwark Council, supporting business forums and regeneration initiatives designed to strengthen high-street ecosystems.
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That mix gives her a rare dual perspective - she understands what it takes to run a business, and what it takes to manage one.
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Having worked within both the private and public sector, Sophie bridges the gap between landlord strategy and tenant reality. She knows the commercial pressures behind an asset plan and the human challenges behind a shopfront.
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​Sophie leads every project personally, bringing in specialist partners when needed to ensure you get the right expertise for your brief.
