Experience Audit / Strategy Day
Dedicated time to think clearly and make confident decisions that move your business forward
You know something needs to change. You just need space to figure out what.
Sometimes you don't need a full programme. You just need dedicated time to step back, see what's actually happening, and work out what to do next.
These sessions give you clarity and direction - without the commitment of ongoing support.
Perfect for founders who want practical advice and a clear plan they can actually action.
​What to Expect​
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We look at what's actually happening
Whether we're on-site or working remotely, we spend time understanding how your business runs day-to-day - what's working, what's not, and where the real opportunities are.
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We turn it into a clear plan
Once we've gathered insight, we work it into a focused plan that aligns with your goals. You'll know exactly where to focus your time and energy next.
You get practical recommendations
Ideas you can action straight away - from quick wins to bigger shifts that strengthen how your business performs.
You have it all captured
After the session, you'll get a focused summary with 2-3 key priorities and recommendations, so progress doesn't stop once we finish.
Ideal for business owners and teams who want to…
✔ Work through a specific challenge, idea or change in direction
✔ Improve customer experience and build loyalty
✔ Get clearer on priorities for the next quarter
✔ Strengthen brand presence and consistency
✔ Build a more confident, aligned team
✔ Streamline operations
✔ Prepare for growth or repositioning
What You’ll Get Out of It​
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Founders typically walk away with:
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✔ Clear direction: knowing exactly what matters next, not just a list of everything you could do
✔ More confident decisions: less second-guessing, faster action
✔ A smoother-running business: better flow, better systems, better energy
✔ Tangible improvements: from sales and service to team rhythm
✔ More headspace: less firefighting, more focus on what actually moves things forward​
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All of it adding up to clearer priorities, better productivity, stronger customer experience and increased revenue from a business that runs smarter.
On-Site Experience Review​
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For businesses with a physical space.
We spend half a day on-site - walking your space, observing how things actually work, and spotting what you can't see when you're in it every day.
We'll look at:
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Brand experience
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Customer journey
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Operational flow
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Service and team rhythm
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Merchandising and commercial touchpoints
You'll leave with practical improvements you can action straight away, plus a clear summary of priorities that make a measurable difference.
What's included:
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Half-day on-site session
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Written summary of findings and recommendations
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Optional follow-up call
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£850* ​​
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Prices may vary for locations outside of London
Strategy Day
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For any founder who needs thinking time.
Half a day dedicated to working through what's actually getting in your way - and what needs to happen next.
Focused time to get clear on your priorities and leave with a plan you can build on. Could be about growth, positioning, operations, next phase - whatever you need space to think through properly.
You'll walk away knowing what matters most, what to tackle first, and how to move forward with momentum.
What's included:
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(virtual or in-person)Half-day session
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Action plan with 2-3 key priorities
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Optional follow-up call for accountability
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£700*
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Prices may vary for in person locations outside of London
​Dedicated time to step out of the day-to-day and work on your business, with structure, focus and direction.
We’ll look at what’s working, what’s not and where your biggest opportunities lie. Together, we’ll refine your strategy, strengthen your operations and bring clarity to your next stage of growth.
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Expect practical support, grounded advice and accountability that helps you - and your business - move forward with confidence.
"I left the session feeling inspired and equipped with a very clear to-do list and next steps"
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"I really enjoyed my strategy session with Sophie. She has a professional yet relaxed approach to business which I admire. We did some brainstorming exercises with post it notes that were fun, engaging and helped me think about my brand from a fresh perspective.
I also found the mix of strategy and practical advice she offered very helpful. Ultimately, I left the session feeling inspired and equipped with a very clear to-do list and next steps. I hope we will work together again very soon!"
S A, small batch food producer & food writer
